Contact Policy

If you experience technical difficulties downloading/accessing your ebook or audiobook, please contact help@bookfunnel.com.

For all other questions or concerns please email marie@authormariejames.com

 

Shipping Policy

Please allow 2-3 weeks for all items to be shipped (with the exception of digital orders as those are delivered immediately upon purchase.)

Shipping is only offered within the United States at this time.

Return Policy

Digital items (ebooks and audiobooks): Because digital items are delivered immediately, no refunds will be given for these products.

If you experience technical difficulties downloading/accessing your ebook or audiobook, please contact help@bookfunnel.com.

In the event of a duplicate purchase, please email marie@authormariejames.com for a refund.

 

Paperback/Hardcover books: Due to the personalized nature of these products, signed paperbacks and hardcovers are non-returnable.

If your shipment is damaged upon arrival, please contact marie@authormariejames.com to discuss exchange/replacement options.